In the unlikely event that a product does not meet your expectation and/or you have mistakenly ordered the wrong product, we will accept returns within 14 days after receipt.
All items must be unused and in their original packaging. Your return must also include all accessories, gifts and promotional items supplied with the original product. Please ensure that the items are securely packaged to prevent loss and/or damages in transit as this could result in the return not being accepted.
If you wish to return a product, please email our returns department along with your order number to returns@cbspowertools.co.uk for an RMA number. Failure to include the RMA number with the returned product may delay the refund.
You [the customer] must pay for postage and we strongly advise that a tracked postal service is used.
We can arrange for a postage label to be supplied or a collection arranged for the unwanted item however, a charge to the you [the customer] will apply.
Please note, certain items might be subject to a small restocking fee.
For full details of our returns policy see our Terms & Conditions